In this study, human-centered supply chain management has been examined. Supply chain management simplifies activities related to the supply of goods, increases customer satisfaction and is considered a competitive advantage for a business. In simple terms, supply chain management is a network of people, businesses, resources, technology and specialized knowledge that work together in a coherent manner to produce, distribute and sell products. The supply chain structure usually begins with the producers of raw materials and ends with the supply of the final product to customers by various retailers. Each implementation of the supply chain entails costs for a business. Therefore, it is natural that an optimal supply chain reduces waste of resources and additional costs. The supply chain begins to work when the manufacturer receives the order from the customer. Therefore, its basic functions include product development, marketing, sales, operations, distribution networks, finance and customer service. The entities involved in the supply chain include manufacturers, sellers, warehouses, transportation companies, distribution centers, and retailers. The goal of supply chain management is to improve the efficiency of the supply chain process so that the right product reaches the customer on time and at the lowest cost. Shafiee et al. (2009) have stated the factors driving organizations towards supply chain management as follows: The need for improvement activities, increasing levels of outsourcing, supply chain complexity, the importance of global trade, increasing globalization, competitive pressures, increasing transportation costs, and the need for inventory management.