Agile Implementation in Digital Transformation Projects of Public Sector Organizations

Document Type : Original Article

Authors

1 Master of Science (M.Sc.) in Information Technology Management, Islamic Azad University, North Tehran Branch, Tehran, Iran.

2 Assistant Professor, Department of Information Technology Management, Islamic Azad University, North Tehran Branch, Tehran, Iran

10.5281/zenodo.20615604
Abstract
The integration of agile methodologies into digital transformation initiatives within public sector organizations represents a critical yet challenging endeavor in contemporary governance. This article examines the paradoxical relationship between Agile principles—emphasizing flexibility, iterative delivery, and self-organizing teams—and the inherently bureaucratic nature of public administration, characterized by hierarchical structures, rigid procurement frameworks, and risk-averse cultures. Through a systematic synthesis of empirical studies published between 2014 and 2025, this research identifies four primary categories of implementation challenges: institutional and regulatory barriers, procurement and contractual misalignments, cultural and resistance factors, and resource and capability constraints. The findings reveal that while agile adoption can significantly enhance transparency, responsiveness, and citizen-centered service delivery, successful implementation requires fundamental adaptations rather than wholesale methodological transplantation. A multidimensional framework proposed, integrating legal-procedural adaptations, hybrid governance models, tailored procurement mechanisms, cultural transformation strategies, and iterative implementation roadmaps. This research contributes to both public administration theory and digital government practice by providing evidence-based guidance for navigating the inherent tensions between agility and accountability in democratic governance contexts.

Graphical Abstract

Agile Implementation in Digital Transformation Projects of Public Sector Organizations

Keywords

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